خلاصہ

I am a dedicated banking professional with extensive combined experience in branch operations and government regulatory compliance, Administration, HR, customer services in the banking industry.


Expert analytical and technical skills. Continually monitor, update skills and maintain compliance with industry and government regulations. Experience on Administration, Travel/tourism and Event management, procurement, Vendor management & HR, and employee management.  Highly efficient, with special expertise in complex financial statements. Recognized for solid ability to independently multitask, plan, and direct demanding operations and complex schedules.


Experienced in customer services, Client/Vendor Relationship building, implementing strategies on all levels, offering broad-based expertise in executive support, encompassing business operations, employee administration, executive and operational management, and client relations. Equipped with proven ability in supervising and training employees, handling new processes, and developing innovative solutions to increase reliability and improve productivity.  Armed with well-defined communication, organizational, problem-solving, and analytical aptitudes; coupled with marketing and management skills.


My key skills include Training & Development ● Quality Control/Assurance ● Client Relationships Establishment ● Continues Process Improvement ● Budgeting & Cost Reduction ● Project/Program Development ● Strategic Planning/Analysis ● Business Operations ● Travel Arrangement ● Policies & Procedures ● Problem Solving ● Team Leader/Motivator


Computer Literacy: MS Office (Excel, Access, Word, PowerPoint, One Note,)


My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.

پراجیکٹس

Budgeting & Costing for the Company benefits.

تجربہ

کمپنی کا لوگو
Manager Travel Administration
Habib Bank Limited
جون ۲۰۱۹ - موجودہ | Karachi, Pakistan

·         Exercised hands-on approach to deliver sterling administrative support to GAD, made logistics arrangements for off-site approve approved trainings, conferences, meetings, and events, ensuring cost saving and quality objectives are met.
·         Actively handled evolving challenges related to the govt. documents such as attestation for visa purposes, CNICs, Licenses, Chamber of Commerce letters, Embassy attestation, and visa recommendation letters.
·         As Fleet manager, maintained Pool Cars, and senior management vehicles PAN Pakistan, also monitored and managed 12 entities of HBL Karachi Canteen with core objective Vendor issues and payment process & 4 Region.
·         Performed all administrative activities including arrangements of hotel bookings, flights, and transportation for HBL internal & external events, also ensured NADRA Pan Pakistan Invoice payment process.

کمپنی کا لوگو
Officer Administration
BankIslami Pakistan Limited
ستمبر ۲۰۱٦ - جولائی ۲۰۱۹ | Karachi, Pakistan

·         Steered efforts towards ensuring timely delivery of ordered material by following up regularly with Vendors, scrutinizing and synchronizing vendors, and selecting appropriate vendors for procurement of material.
·         Managed Petty cash task in Karachi and coordinated with Pakistan Hub In charge for Petty cash, prepared correspondence for executive review and approvals.
·         Organized and led processes of new employee training, also ensured all activities completion efficiently and effectively.
·         Monitored and managed the Pan Pakistan Branch cash counting machinery (Cash Counting, Binding, and other machinery).

کمپنی کا لوگو
Credit Analyst - Mortgage
Burj Bank Ltd.
اکتوبر ۲۰۱۵ - اگست ۲۰۱٦ | Karachi, Pakistan

·         Conducted thorough analysis of financial statements and assessment of credit requests, including new requests, changed requests, refinancing, and annual due diligence, also evaluated data as per Auto Policies, compile and took decisions.
·         Analyzed Data as per Mortgage Policies, compile, and made decisions as per the analysis, presented all analysis, findings, and recommendations to managers, especially findings that involve a borrower’s ability to repay.
·         Provide recommendations tied to analysis and assessment of credit risk, updated company’s lending protocols, reconciled credit files and identified discrepancies and variances.
·         Ensured development and preparation of spreadsheets and models to support analysis of new/existing credit applications.

کمپنی کا لوگو
HR & Administration Executive
Delma Emirates Group
اپریل ۲۰۱۱ - مئی ۲۰۱۵ | Abu Dhabi, United Arab Emirates

·         Initiated process of employee joining, induction and training, implemented group’s recruitment processes; continuously worked on developing and utilizing efficient Recruitment.
·         Planned, led, developed, coordinated, and implemented policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
·         Designed, developed, and implemented the employee performance management framework and professional development plans; that align with the group's mission, vision, and objectives and drive a high-performance culture.
·         Managed and maintained the employee database for timekeeping, attendance and leaves data. Trained, and supported the line managers to navigate evaluation, training, promotion, discipline, termination, and other HR issues
·         Built collaborative rapport with the Govt. Departments, Municipality, Ministry of Labor as well as with external companies for staff accommodation, pest control, cleaning services, and security.

کمپنی کا لوگو
Verification Officer
Habib Bank Limited (HBL)
اکتوبر ۲۰۰٦ - مارچ ۲۰۱۱ | Karachi, Pakistan

·         Maintained and approved customer’s information In Mysis System. Formulated strategies for Pan Pakistan branches and prevention of churn to other competitors taking necessary action to resolve service in HBL System.

کمپنی کا لوگو
Assortment Officer
United Bank Limited (UBL)
نومبر ۲۰۰۵ - ستمبر ۲۰۰٦ | Karachi, Pakistan

·         Monitored and maintained daily target and activities report of the team and individuals. Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service.

کمپنی کا لوگو
Counter Supervisor
Polani’s Travel Pvt Ltd
جون ۱۹۹۸ - مارچ ۲۰۰۱ | Karachi, Pakistan

·         Dealt with national and international ticketing, aided walk-in customers and suggested travel plans as per the need of customers, also supervised the arrangement of tours as per customer needs.

تعلیم

Dadabhoy Institute of Higher Education
بیچلرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Educational Leadership and Management, Human Resource Management, Project Management
CGPA 3.0/4
2011
University of Karachi
ماسٹرز, , B.Com‎
CGPA 3.0/4
2002
PAF Karachi Institute of Economics & Technology (PAF-KIET)
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 45%
1998
Green Public School
نان میٹرک, Matric in Science‎
مکمل
1996

پیشہ ورانہ مہارتیں

متوسط CRM
متوسط 360 Recruitment
ماہر Academic Administration
متوسط Academic Program Management
ماہر Accounts / Manager
ماہر Accounts Administration
ماہر Adaptable to Changes
ماہر Adaptive Leadership
ماہر Admin Analysis
ماہر Admin Assistantce
ماہر Admin Management
ماہر Admin Protocols
ماہر Administration & Security Management
ماہر Administration Experience
ماہر Administration Management
ماہر Administration Skills
ماہر Administration Work
ماہر Administrative
ماہر Administrative Knowledge
ماہر Administrative Management
ماہر Administrative Management 
ماہر Administrative Procedures Command
ماہر Administrative Processes Command
ماہر Administrative Skills
ماہر Administrative Staffing
ماہر Administrative Tasks
ماہر Administrator
ماہر Aesthetic Procedures Knowledge
متوسط Analytical Skills
ماہر Analytical Skills
ماہر Analytical Thinker
ماہر Answering Inquiries
متوسط Asset Management
ماہر AutoCAD 
ماہر  Adobe Premiere Pro
ماہر  Talent Acquisition
متوسط B2B Manager
متوسط Balancing Budgets
ماہر Bank Management
ماہر BPO Supervision Skills
متوسط Building
ماہر Building Relationships
متوسط Business Decision Making
ماہر Business Problems Analysis
ماہر Candidate Retention
ماہر Clam To Handle Pressure
ماہر Client Contact Skills
ماہر Client Dealing
ماہر Client Relationship
ماہر Clinical Management

زبانیں

ماہر اردو
ماہر انگریزی

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